You can cancel your order, but make sure you do it before we ship it.
- Can I return the products that I have received?
It has physical defect from our side. You can file a request for return and ship it back to us. We will pay you Rs. 100 for the shipping charges, doesn't matter if your shipping cost you less or more than Rs. 100. We'd recommend you use Speed Post.
- Can I modify my order after placing it?
You can. It usually takes us 2-3 days after you place an order to process it. If you want to modify your order, we'd appreciate if you could do it before we process it because all of our products are unique and are manufactured only for you when you place an order.
- Can I also return a product which was found faulty upon use?
Yes. Any and all faulty product will be either fully reimbursed or replaced with a new one.
- Provide information on the features and functionality of the website
- Fulfill your requests for our products and services
- Inform you about your order status
- Send information about our products and services
- For business purposes, such as marketing activities, market research, data analysis, audits, etc.
- Provide notices about the results of sweepstakes, contest, and other promotions.
We use your email address to communicate with you to send you certain notification emails. uptown18.com may use non-personal information to measure the performance of the website so that we can learn about our customers and bring necessary changes to increase customer satisfaction.